{"id":3135,"date":"2023-11-21T18:44:53","date_gmt":"2023-11-21T17:44:53","guid":{"rendered":"https:\/\/alarabtv.info\/?p=3135"},"modified":"2023-11-21T18:53:12","modified_gmt":"2023-11-21T17:53:12","slug":"immobilier-le-groupe-al-omrane-lance-une-plateforme-digitale-daide-a-lacquisition","status":"publish","type":"post","link":"https:\/\/alarabtv.info\/?p=3135","title":{"rendered":"Immobilier: Le Groupe Al Omrane lance une plateforme digitale d\u2019aide \u00e0 l\u2019acquisition"},"content":{"rendered":"\n<p dir=\"ltr\"><strong>Le Groupe Al Omrane a lanc\u00e9, mardi \u00e0 Rabat, une plateforme digitale d\u2019aide \u00e0 l\u2019acquisition, destin\u00e9e \u00e0 mieux servir le citoyen et refl\u00e9tant son positionnement au centre de la strat\u00e9gie du Groupe.<br>Cette nouvelle plateforme (www.alomrane.gov.ma) int\u00e8gre une panoplie de fonctionnalit\u00e9s destin\u00e9es \u00e0 diversifier et am\u00e9liorer davantage la qualit\u00e9 du service fourni aux citoyens, dont la gestion et le suivi des r\u00e9clamations pour assurer leur satisfaction, et le recueil de leur \u00e9valuation de l\u2019exp\u00e9rience client au sein des agences commerciales du Groupe, permettant d\u2019associer les citoyens dans la d\u00e9finition des mesures cibl\u00e9es d\u2019am\u00e9lioration de la relation client.<br>S\u2019exprimant \u00e0 cette occasion, le pr\u00e9sident du directoire du Groupe d\u2019am\u00e9nagement Al Omrane, Housni El Ghazaoui, s\u2019est f\u00e9licit\u00e9 du lancement de cette plateforme offrant au citoyen, marocain ou r\u00e9sident \u00e0 l\u2019\u00e9tranger, la possibilit\u00e9 d\u2019acc\u00e9der en ligne et en temps r\u00e9el \u00e0 toutes les unit\u00e9s (logements, terrains ou locaux d\u2019activit\u00e9s commerciales) du Groupe, disponibles \u00e0 la vente au public sur l\u2019ensemble du territoire national.<br>Les informations offertes comprennent notamment la superficie, le prix de vente, ainsi que les offres promotionnelles, accessibles facilement et de mani\u00e8re transparente via le site \u00e9lectronique, a expliqu\u00e9 M. El Ghazaoui dans une d\u00e9claration \u00e0 la presse.<br>La plateforme se veut aussi un outil de gestion des r\u00e9clamations clients, permettant au citoyen de soumettre toute r\u00e9clamation relative \u00e0 une \u00e9ventuelle insatisfaction de la qualit\u00e9 des services, a-t-il fait savoir, ajoutant qu\u2019il s\u2019agit aussi d\u2019un outil d\u2019\u00e9valuation et d\u2019am\u00e9lioration de l\u2019exp\u00e9rience client dans les diff\u00e9rentes agences commerciales.<br>Pour sa part, la ministre de l\u2019Am\u00e9nagement du territoire national, de l\u2019Urbanisme, de l\u2019Habitat et de la Politique de la ville, Fatima Ezzahra El Mansouri, a soulign\u00e9, dans un mot prononc\u00e9 \u00e0 son nom par le secr\u00e9taire g\u00e9n\u00e9ral du minist\u00e8re, Youssef Hosni, que cette initiative permettra d\u2019accorder une forte impulsion au processus de mise en \u0153uvre des recommandations du Nouveau mod\u00e8le de d\u00e9veloppement, qui appelle au renforcement de la transparence et de la qualit\u00e9 des services rendus aux citoyens, notamment \u00e0 travers le levier de la digitalisation.<br>Et de poursuivre que cela contribuera efficacement \u00e0 faciliter l\u2019acc\u00e8s \u00e0 l\u2019information et permettra d\u2019assurer une communication constructive entre le citoyen et le minist\u00e8re.<br>La nouvelle plateforme digitale automatis\u00e9e et interactive d\u2019aide \u00e0 l\u2019acquisition vise \u00e0 concr\u00e9tiser les nouveaux engagements du Groupe Al Omrane en mati\u00e8re de transparence, de proximit\u00e9 des citoyens, d\u2019\u00e9coute, d\u2019innovation et d\u2019am\u00e9lioration de la qualit\u00e9 de la relation client.<br>Ladite plateforme, in\u00e9dite au Maroc, permet aussi au citoyen, \u00e0 partir d\u2019une carte g\u00e9ographique du Royaume, de visualiser entre autres l\u2019emplacement, la consistance, le plan et le prix des biens mis en vente publique par le Groupe et d\u2019en choisir celui qui lui convient.<br>En outre, et dans l\u2019objectif de servir et de s\u2019approcher davantage du citoyen, celui-ci peut d\u00e9sormais finaliser son acquisition dans l\u2019agence commerciale du Groupe de son choix partout au Maroc.<\/strong><\/p>\n\n\n\n<p>Rabat -Chaine Alarab avec MAP<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le Groupe Al Omrane a lanc\u00e9, mardi \u00e0 Rabat, une plateforme digitale d\u2019aide \u00e0 l\u2019acquisition, destin\u00e9e \u00e0 mieux servir le<\/p>\n","protected":false},"author":1,"featured_media":3137,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[57],"tags":[],"magazineBlocksPostFeaturedMedia":{"thumbnail":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE-150x150.jpg?v=1709053282","medium":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE-300x163.jpg?v=1709053282","medium_large":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE.jpg?v=1709053282","large":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE.jpg?v=1709053282","1536x1536":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE.jpg?v=1709053282","2048x2048":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE.jpg?v=1709053282","colormag-highlighted-post":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE-392x272.jpg?v=1709053282","colormag-featured-post-medium":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE-390x205.jpg?v=1709053282","colormag-featured-post-small":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE-130x90.jpg?v=1709053282","colormag-featured-image":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE.jpg?v=1709053282","colormag-default-news":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE-150x150.jpg?v=1709053282","colormag-featured-image-large":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE.jpg?v=1709053282","colormag-elementor-block-extra-large-thumbnail":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE.jpg?v=1709053282","colormag-elementor-grid-large-thumbnail":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE-600x340.jpg?v=1709053282","colormag-elementor-grid-small-thumbnail":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE-285x340.jpg?v=1709053282","colormag-elementor-grid-medium-large-thumbnail":"https:\/\/alarabtv.info\/wp-content\/uploads\/2023\/11\/ALOMRANE-575x198.jpg?v=1709053282"},"magazineBlocksPostAuthor":{"name":"\u0642\u0646\u0627\u0629 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